Terms of service
Here's the full draft, adapted for a home/outdoor tool company rather than a fitness one (the disclaimer language especially needed rewriting — a pelvic floor device and a motorized grill brush carry very different real risks):
Terms of Service — GrillForge
1. About Us
These Terms & Conditions ("Terms") apply to all purchases made through the online store GrillForge ("we", "us", "our").
We operate as a sole trader based in Ireland and sell home and outdoor grilling accessories internationally.
Contact: 📧 georgeadmin33@gmail.com
By placing an order, you agree to these Terms. If you do not agree, please do not place an order.
2. Eligibility
You must be at least 18 years old to place an order.
Products are sold for personal, non-commercial use only.
3. Products
We sell electric grill cleaning tools, including GrillForge Brush and GrillForge Blitz Brush, with additional products to be added to our range over time.
Product images are for illustrative purposes only; colours and details may vary slightly.
Specifications and measurements are approximate.
We reserve the right to update, modify, or discontinue products at any time without notice.
Safety Disclaimer: GrillForge products are electric/motorized cleaning tools intended for use on outdoor grills and grates only. Always read and follow the included instructions before use, including any guidance on grill temperature, allowing the roller to fully stop before setting the device down, and battery charging safety. GrillForge products are not toys and are not intended for use by children. Misuse may result in injury or damage to your grill; use at your own risk and in accordance with the product manual.
4. Orders and Contract Formation
Order confirmation emails do not constitute acceptance of your order.
A legally binding contract is formed only when your order has been dispatched.
We reserve the right to cancel orders if:
- The product is out of stock
- Pricing or description errors occur
- Payment cannot be processed
- Delivery is not possible
If an order is cancelled, a full refund will be issued.
5. Prices and Payment
All prices include applicable taxes unless stated otherwise.
We accept payment via Shopify Payments, which supports all major credit and debit cards.
Payment must be completed before your order is processed and shipped.
6. Shipping and Delivery
Processing time: 1–3 business days (may be extended during periods of high demand).
Estimated delivery time: approximately 2 weeks, depending on destination.
Delivery times are estimates and may vary due to customs, carrier delays, or other external factors.
Tracking information is provided for all orders.
7. Returns
If you are not satisfied with your purchase, you may return the item within 30 days of delivery.
Items must be unused and in their original condition and packaging.
Proof of purchase is required.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds are issued after the returned item has been received and inspected.
Please refer to our Refund Policy for full details.
8. Faulty or Damaged Products
If your item arrives damaged or defective, please contact us at 📧 georgeadmin33@gmail.com
We will offer a replacement or a full refund.
This does not affect your statutory consumer rights.
9. Limitation of Liability
We are not liable for any indirect or consequential damages.
Our liability is limited to the purchase price of the product.
Nothing in these Terms limits liability for death, personal injury, fraud, or other legal obligations that cannot be excluded under law.
10. Personal Data
We process personal data in accordance with applicable data protection laws including GDPR.
Please refer to our Privacy Policy for full details.
11. Changes to Terms
We reserve the right to update these Terms at any time.
The version in effect at the time of your order will apply.
12. Governing Law
These Terms are governed by the laws of Ireland.
Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.
13. Contact
For any questions regarding these Terms, please contact us at:
📧 georgeadmin33@gmail.com
We aim to respond to all enquiries within 2 business days.